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RETURNS & REFUNDS

At Living Kashmir, the online woman's clothing and accessories, we assure you to provide with our best services possible every time you shop with us. Please read our Return Refund & Exchange Policy, to shop with ease.

 

EXCHANGE -- We do not have any exchange policy.

 

  1. You can request to return purchased product within 7 days from the date of delivery.

  2. ​To apply for the refund and return, the purchased product should meet the below-mentioned conditions:

 

Category / Conditions / Correct Product. 

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The product/ brand/ article number/ bar code should match. Do not detach and damage the MRP tag. 

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Complete Product 

If the purchased product includes an add-on or comes in a combo while returning all the products should be present. 

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Unused Product 

The purchased product will only be eligible for a return if it is unused, unwashed, unsoiled, and without any fragrance. 

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Undamaged Product 

Only the undamaged product without holes and tears will be eligible for return. 

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MRP tag 

Tags should be attached with the product and undamaged.

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Return Refund Additional Conditions

3. Any used promotional voucher (Gift Voucher & Discounted or any other offer voucher) will not be refunded. 

4. Only after receiving the product and quality check, the refund will be initiated. 

5. If the purchased product fails in the quality check, the refund procedure will not be initiated further. 

6. The refunded will be initiated in 7-14 days after quality check.

7. To ensure the highest safety and hygiene standards, we do not accept return request on masks given along with our products.

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Customer service

For all customer service enquiries, please email us at

livingkashmirsrinagar@gmail.com

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